Our customers need to rely on the fact that their instruments are free from sound and technical faults. At the moment, due to mass production without the entitled quality control, the order through most retailers is a real adventure. It is not surprising that these retailers reach a product return rate of 20%. These instruments do not bring long-lasting happiness and soon end up forgotten, along with the efforts of an early musician.
TONGER follows another path. We are also instrumentalists and we play most instruments that we sell. We are not only trained music retailers, we are active musicians in orchestras, bands and perform as solo artists as well.
Every instrument will be tested and rated for its quality. If it fails, we will not sell it away.